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Prioritized Medical Records was founded in 2018 by Collette K. Davis, a seasoned professional with 25 years of experience in the medical field. After recognizing a need for a more efficient and effective medical record retrieval process in Kentucky, Davis set out to create a company that prioritized customer service and timely delivery. Today, Prioritized Medical Records continues to serve the needs of healthcare providers and legal professionals throughout the state, offering a range of customizable services to meet the unique needs of each client.

Collette K. Davis, 

CEO and Founder

    Collette has 25 years of medical experience and is a United States Air Force Veteran. Prior to creating Prioritized Medical Records, Collette spent a decade as the Vice President of Operations for a multi-specialty medical group working one-on-one with Orthopedic Surgeons, Anesthesiologists, Neurologists, Emergency Room Physicians, Chiropractors, and Physiatrists.

   During the course of her extensive medical career working alongside skilled practitioners and support staff, she learned the value of precise medical records retrieval, indexing, chronologies, and medical summaries which ensure continuity of care and/or crucial legal purposes. She also recognized the overwhelming gap that has been present in this industry.

Collette Davis, Owner

Our Journey So Far



PMR was initially founded in the dining room of Davis's house, with limited resources but an unwavering commitment to providing quality services. Davis worked tirelessly, juggling two jobs to save up enough capital to start the business. With the help of her daughter, who began working for the company, PMR quickly grew and expanded its services, solidifying its position as a trusted provider of medical record retrieval services in Kentucky.



In 2019, PMR joined forces with Commonwealth IME, another leading provider of medical law services. This relationship enabled the company to expand its reach and better serve clients throughout the region. 

Keeping accounts


Nova Garrett, Operations

Nova Garrett,
Director of Operations

Nova Garrett is a serving as the Director of Operations at Prioritized Medical Records. With experience of five years in the company, she has evolved from her initial role of medical record requester and clerical work to become a specialist in operations. Nova has played a critical role in the growth of PMR by streamlining operations, implementing marketing strategies, and ensuring optimal performance. Her deep industry knowledge and expertise make her an invaluable asset to the organization.


Melissa Freeman
Records Coordinator

We are thrilled to introduce Melissa Freeman, a retired teacher of 27 years, as a fantastic addition to our team. With a proven track record of excellence in education, Melissa brings a wealth of experience and a passion for teamwork that will undoubtedly elevate our collective efforts. As we welcome Melissa, we are confident that her positive presence and collaborative approach will foster an environment of teamwork, respect, and innovation. Her unwavering professionalism and commitment to shared goals will undoubtedly propel our team to new heights.

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